Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the Side by Side Coffee website and the booking of our mobile espresso bar catering services. By accessing the Site or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or engage our services.

1. Services

Side by Side Coffee, operated by Kenny, provides mobile espresso bar and coffee catering services for weddings, corporate events, brand activations, private parties, and similar gatherings throughout New England.

All service packages are custom-quoted based on event date, guest count, service duration, location, and any add-ons requested. A written quote or booking confirmation outlines the specific services, pricing, and terms applicable to your event.

2. Bookings & Deposits

• All bookings require a signed agreement and a non-refundable deposit (typically 25–50% of the total quoted price) to secure your event date.
• Your date is not confirmed until both the signed agreement and deposit have been received. We reserve the right to accept other bookings for the same date until this is complete.
• The remaining balance is due no later than 7 days before the event date unless otherwise agreed in writing.
• Accepted payment methods will be specified in your booking agreement.

3. Cancellation & Rescheduling

• Cancellations must be made in writing (email is acceptable). The non-refundable deposit is retained in all cases.
• Cancellations made 30 or more days before the event: deposit retained, no additional charge.
• Cancellations made 14–29 days before the event: 50% of the total quoted price is due.
• Cancellations made fewer than 14 days before the event: 100% of the total quoted price is due.
• Rescheduling is subject to availability. We will make every reasonable effort to accommodate a new date. If we cannot accommodate the new date, the cancellation policy above applies.

4. Event Requirements & Client Responsibilities

• The client is responsible for providing access to a standard 120V electrical outlet (20-amp dedicated circuit preferred) within 25 feet of the service area, unless an alternative arrangement is agreed upon in writing.
• The client is responsible for ensuring adequate space for cart setup, service, and safe access for our team.
• Any venue-specific requirements, permits, or restrictions are the client's responsibility to communicate to us in advance.
• We reserve the right to refuse or halt service if conditions at the event are deemed unsafe or if the environment is not conducive to safe food and beverage preparation.

5. Service Hours & Overtime

Service begins at the agreed-upon start time. If the event runs over the contracted service window at the client's request, additional time will be billed at our standard hourly rate, to be paid promptly following the event.

We will make every effort to arrive on time. In the rare event of circumstances beyond our control (severe weather, road closures, etc.), we will communicate promptly and work to find a solution.

6. Menu & Customization

We reserve the right to substitute ingredients of equal or greater quality if a specific item becomes unavailable. Any significant substitutions will be communicated to the client in advance when possible. Custom drink menus, branded cups, and other add-ons must be finalized at least 14 days before the event.

7. Allergens & Dietary Accommodations

While we take reasonable precautions, our espresso bar operates in environments where cross-contact with common allergens (dairy, nuts, etc.) may occur. We cannot guarantee an allergen-free environment. Clients with severe food allergies should inform us in advance, and guests with allergies consume our products at their own risk.

8. Force Majeure

Neither party shall be liable for delays or failure to perform due to causes beyond their reasonable control, including but not limited to acts of God, severe weather, natural disasters, government actions, or public health emergencies. In such cases, we will work with the client to reschedule the event at no additional charge, subject to availability.

9. Limitation of Liability

To the fullest extent permitted by law, Side by Side Coffee's total liability for any claim arising from or relating to our services shall not exceed the total amount paid by the client for those services. We are not liable for any indirect, incidental, special, or consequential damages, including lost profits or damages arising from events outside our control.

10. Photography & Social Media

We may photograph our setup and service at your event for use on our website, social media, and marketing materials. If you prefer that we not photograph at your event, please notify us in writing at least 7 days before the event date. By not notifying us, you grant us permission to use such photographs for promotional purposes.

11. Website Use

All content on this Site — including text, images, logos, and design — is the property of Side by Side Coffee and protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

We make no warranty that the Site will be available without interruption or that it is free of errors. We reserve the right to modify or discontinue any part of the Site at any time without notice.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Maine, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Maine.

13. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site or our services after changes are posted constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us: